Empowering Parties with Diverse Mental Health Needs
Summary
This 4-hour program was recorded as a series of four modules as part of the Maine Association of Mediators annual conference. It was developed using a pre-survey to collect actual mediator scenarios and the program content was tailored to those real-world examples. The modules include an overview of mental health needs in mediation, tools for talking about mental health in empowering ways, ways to notice and prevent discrimination in ADR, and a framework for planning for challenging behaviors. Learn more about the trainer and each program below. Note that all of the programs come with downloadable, one-page takeaway tools to implement the skills from the training. You will receive over a dozen downloadable tools and resources to apply what you have learned.
About Dan Berstein
Dan Berstein, MHS is a mediator and mental health expert living with bipolar disorder. He has spent over fifteen years studying mental health and dispute resolution and developing tools to help all sorts of mental health stakeholders address concerns about challenging behaviors and accessibility without inadvertently becoming discriminatory. His company, MH Mediate, has helped thousands of people, organizations, and government agencies improve how they talk about mental health, become accessible, and address challenging behaviors.
A. We All Have Mental Health Needs (45 Min)
Dan shares a powerful framework for appreciating how mental health and trauma impacts mediators and parties and introduces the three other topics of the day – mental health communication skills, challenging behavior planning, and preventing discrimination.
B. Talk About Mental Health in Empowering Ways (60 Min)
Learn the terminologies, etiquette, and skills necessary to communicate effectively when someone discloses a mental health problem, when there are accusations, when there are suspicions, or when a mental health concern arises as part of the facts of the case.
C. Applied Research Presentation: Notice and Prevent Discrimination in ADR (60 Min)
Our implicit biases make it hard for us to perceive microaggressions, disparate treatment, illegal inquiries, and inappropriate screening practices. Receive tools to recognize, prevent, and respond to all of these problems using published case study examples of mistakes made by major ADR institutions.
D. Challenging Behavior Planning Session: Plan for Emergencies, Disruptions, and Disconnects (75 Min)
Drawing on the submitted examples from before the conference and the morning keynote, Dan will teach a framework for planning to respond to challenging behaviors. We will cover how to be specific in defining the behavior, how to plan ahead to be impartial, and how to be consistent in responding.
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Terms
- License lasts a year with an option to renew – for your personal use only
- In the unlikely event that there are technical difficulties creating service interruptions, you can report this to MH Mediate to extend the license by any missing time. This has never happened yet.
- MH Mediate does not assume responsibility for mitigating technical issues that arise from your organization’s technology or any individual user’s technology. Notwithstanding, we’ll do what we can to help troubleshoot any issues. So far all users have been able to access our programs.
- MH Mediate reserves the right to change service providers for online training hosting and video delivery.